Privacy Policy
Introduction
This Privacy Policy describes how Inselligent and its affiliates (collectively “Inselligent, we, our, us”) collect, use, share, protect or otherwise process your information / personal data through our website https://inselligent.in (hereinafter referred to as “Platform”).
You may browse certain sections of the Platform without registering with us. We do not offer any product or service under this Platform outside India, and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information, or availing any product or service offered on the Platform, you agree to be bound by this Privacy Policy, the Terms of Use, and applicable service or product terms, and to be governed by the laws of India. If you do not agree, please do not use or access our Platform.
Collection
We collect personal data when you use our Platform, services, or otherwise interact with us. This may include information provided during sign-up or usage, such as name, date of birth, address, telephone or mobile number, email ID, and proof of identity or address.
With your consent, we may collect sensitive personal data such as bank account details, payment instrument information, or biometric data (for example, facial features) where required to enable specific features, in accordance with applicable laws.
You may choose not to provide certain information by opting not to use particular services or features. We may also track behaviour, preferences, and transaction-related information on an aggregated basis for analysis.
If third-party business partners collect your personal data directly, their privacy policies will apply. We are not responsible for their practices and encourage you to review their policies before sharing information.
If anyone claiming to be Inselligent asks for sensitive information such as card PINs or banking passwords, do not share it and report the incident immediately to law enforcement authorities.
Usage
We use personal data to provide requested services, process orders, enhance user experience, resolve disputes, troubleshoot issues, communicate offers and updates, customise experiences, prevent fraud, enforce terms, and conduct research and analysis.
Where personal data is used for marketing purposes, you will be provided with opt-out options. Some services may be unavailable if required permissions are not granted.
Sharing
We may share personal data within our group entities, affiliates, sellers, business partners, and service providers as necessary to deliver services, comply with legal obligations, enforce agreements, and prevent fraud or illegal activity.
Personal data may also be disclosed to government or law enforcement agencies where required by law or in good faith to protect rights, safety, or public interest.
Security Precautions
We implement reasonable security practices to protect personal data from unauthorised access, loss, or misuse. While we use secure servers, data transmission over the internet cannot be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their login credentials.
Data Deletion and Retention
You may delete your account through your profile settings or by contacting us. Deletion may be delayed in cases of pending grievances, claims, or services.
We retain personal data only as long as necessary for the purposes for which it was collected or as required by law. Anonymised data may be retained for research and analytical purposes.
Your Rights
You may access, rectify, and update your personal data through the functionalities provided on the Platform.
Consent
By using the Platform, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy. You may withdraw consent by contacting the Grievance Officer, subject to applicable laws and terms.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be notified as required under applicable laws.
Grievance Officer
Name: Nilanjan Mukherjee
Designation: Director
Company: Inselligent
Address: E 504 Shree Sai Sneha Complex, Opp UCO Bank, Ramdev Park, Mira Road East, Mira Bhayander, Thane, Maharashtra 401107
Phone: +91 9136507155
Time: Monday – Friday (9:00 – 18:00)